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We’re excited to have your team support ours!


What GROUP Volunteering opportunities do you have?


Sorting new clothing and fulfilling client orders for groups of 15-20, or up to 40 for two groups taking part in our ‘gamified’ volunteering experience.

Our fulfillment centre in Banksmeadow is where a lot of the magic happens. It’s the heart of where we receive and distribute brand new clothing. We welcome volunteers to assist us in sorting clothing into categories and sizes as well as fulfil orders by picking clothing and packing it for distribution. Volunteers hear from our CEO and people who have utilised our services. It’s a great team building day where everyone will walk away with a sense of accomplishment.

What days are the sessions held on and how long do they last?


State NSW
Activity  Sorting & Packing

Sort new clothing into categories and sizes

Picking and packing online orders

Location Banksmeadow, Sydney
Days Tuesday to Friday 9.00am – 12.30pm
Duration 3.5 hours


What do the Sessions involve?

The sessions typically cover the following agenda:

  • 9.00am Welcome and Overview of Thread Together 
  • 9.30am Sorting, Picking and Packing orders
  • 11.00am Break to hear some impact stories / nibbles
  • 11.30am Continue with volunteering activities
  • 12.30pm Farewell

Overview of Thread Together

Presentation by a member of the Thread Together team including facts and figures, an eye opener into fashion waste and the sadly growing need for clothing in our community.


Orientation and induction presentation which includes safety content (e.g. lifting, location of exits, evacuation process etc.)

Activity: Sorting, picking & Packing

There are two key volunteering activities:

1) Main Warehouse – Sorting: Clothing donations from our Fashion Partners are sorted into product categories and sizes. 

Tasks typically involve unpacking boxes and then sorted into Thread Together cartons (may include opening pre-cut box lids, unpacking and capturing details of items).

2) Fulfilment Centre – Order Picking & Packing: Orders placed online are picked and carefully packed.  

Tasks typically involve selecting clothing orders from the day’s list and fulfilling them by picking the items from the pick bays and packing the items in boxes ready for Toll collection.

Impact Stories

Our team will share examples of the differences that this service and by association, the volunteers, are making to the many vulnerable people in our community.


Our ideal group size is from 15 people up to 50. If you are a large group we may split you into two teams and make it into a competition!

If you have fewer than 15 or more than 50, we may still be able to accommodate your group. Use the ‘FIND OUT MORE’ form below to get in touch – we can review your group size and preferred date and make a plan.

Is there a fee to organise a corporate volunteer day?

We charge a program fee of $2,500 + GST for corporate group volunteer experiences. This is for groups of up to 20 people.

Subject to availability, we are able to offer reduced rates for education and other groups.

Please use the booking form to request a booking and we will be in touch to discuss your requirements. 


We are powered by volunteers, without you we would be unable to fulfil our clothing orders. If you are unable to meet your commitments please let us know as early as possible – at least one month in advance – and we will endeavour to find an alternative date.

Most volunteer groups book around 6-8 weeks in advance. Therefore late cancellations or failure to attend impacts both our operations and our fundraising capability as we are unlikely to be able to book a replacement group.

We appreciate as much notice as possible if you need to cancel your booking, therefore we have introduced the following cancellation fees:

  • A 50% fee is applied to cancellations within 30 days of your volunteer session
  • A 100% fee is applied to cancellations within 14 days of your volunteer session

Do I need to wear special clothing?

Just comfortable clothing and closed toe shoes. We recommend wearing company t-shirts if you have them – great for the photos!


We have a limited number of parking spaces available at our Fulfilment Centre – we recommend car sharing if you can 🙂

We have allocated bays in front of our warehouse (Unit 21) and further bays around the corner. Please see our parking map here. There is further parking available on Botany Road.

If you are travelling by taxi, we are next to Discovery Cove Cafe.

Are there any special requirements or skills?

Above all, a positive, can-do attitude!  

There is also an amount of physical work involving sorting and packing the clothing. We will provide you with basic health & safety training including tips on lifting. 

When picking clothing items for dispatch you’ll need to be able to judge the suitability of each garment for purpose. If items are unavailable, you’ll need to identify suitable alternatives.

You will be expected to maintain confidentiality in line with Thread Together’s policies.